Feedback
Calvary Health Care Bethlehem welcomes your feedback as we use it to evaluate and continuously improve the service we provide. CHCB is a values based organisation and is committed to providing patients and their families with the best possible care.
We appreciate your opinion and assure you that concerns expressed will be addressed without adverse effect to you.
We are also grateful to hear of positive experiences and ensure that our staff are made aware of your comments.
Please contact our Director of Quality & Risk:-
Telephone: (03) 9595 3267
Email: johnb@bethlehem.org.au
If you are not happy with the way your complaint is being managed there is an external advocate you can contact.
The Office of the Public Advocate
436 Lonsdale Street
Melbourne VIC 3000
Telephone: 03 96039500
Or
The Health Services Commissioner
30th Floor 570 Bourke Street
Melbourne, VIC 3000
Telephone: 03 86015200
