[patient rights & responsibilities]  [complaints / compliments]  [visitors]  [fact sheets]

General Information

Visiting Hours

Family and friends are welcome at any time but are asked to respect patient’s needs for rest, sleep, nursing care and therapy.

Laundry

If relatives are unable to do your laundry, please discuss this with the Nurse Unit Manager.  A washing machine is available in the ward for patient use and you will need to supply the laundry detergent.  Personal laundry can be arranged through an external laundry and is charged at commercial rates. The ward secretary can provide a current  price list on application.

Phone Calls

Urgent messages are always accepted but relatives and friends are requested not to phone over meal times:

8.00 – 9.00 am

12.00 – 1.00 pm

5.00 – 6.00 pm

What do I need to bring into hospital?

Toiletries

Shampoo, soap, toothbrush, toothpaste, comb / brush/ tissues, shaving equipment etc

Clothing

Comfortable clothing for day and night wear: night attire of your choice.  Please have your clothing clearly marked with you name.

Medications

Bring all your medications so that the staff and the pharmacist can review what you are taking.

Money

A small amount for any papers, telephone calls and unexpected small expenses.

Wheel Chair and Seat Belts

Clearly identified

Continence Equipment

As needed

Electrical Equipment

Any audio visual equipment must have ear phones.

All rooms are equipped with ceiling mounted televisions.  These are available free of charge.

Electrical appliances brought into the hospital must be tested by our maintenance staff prior to use.

Telephone

You may bring your own phone if you wish.

[patient information]